Frequently Asked Questions
Are your services in person or virtual?
At Hayes & Co. Interiors, we offer exclusively virtual design services. This means that we can help you with all aspects of planning, sourcing, itemizing, and organizing, but when it comes to the physical side of things, the rest is up to you.
Do you have any options for procurement, receiving, or install services?
Absolutely! While we stick to our own genius zone (which is design), we work with some amazing partners who can do anything and everything else you might need- from managing contractors for remodel, to placing and tracking your orders, to receiving, install and setup!
What is virtual design?
Virtual design is just that… we do everything virtually. Over the past five years, we have built a bulletproof and extremely reliable process for completing virtual design projects anywhere in the country. Meaning you don’t have to be there, and we don’t have to be there, and we can still make it amazing. For more information on how our process works, click here.
Do you offer data driven design for short term rentals?
Yes and no. We use story driven design, which is similar, but with more feeling and emotion involved. Yes we look at the comps, yes we look at the market, and yes we will of course be considering how we can take your property and make it so much better than the others, thus making you more money… BUT, don’t believe that the numbers always tell the full story. We go on vibes, and we care about guest experience. We know that correlation doesn’t always equal causation, so we use logic and a very fine tuning of target guest/client profiling to tell a story to your guest avatar that they can’t wait to be part of.
Can you help with remodel as well as furnishing?
Of course! We value our clients investments and will always tend towards the “let’s see how we can work with what we already have” vs. suggesting full scale remodel (for our investor clients). That said, sometimes an overhaul is needed… and we can help. Our team has an extensive background in designing new build, kitchen and bathroom design, and full gut reno, and we can help with floorplan updates, kitchen and bathroom layouts and cabinetry design and drawings, electrical and fixture layouts, finish planning and selection, exterior updates and more!
Do you do outdoor design?
Yes we do! However, when it comes to virtual outdoor design, there is a line where our scope ends and the contractor/landscaper/client scope begins- and that line is a little bit hard to define in words. Basically, we can help plan the layout, furnishings, design concepts, and select all furniture and decor items for the outdoor areas- but actual feasibility, specs, landscaping, and hardscaping will need to be confirmed and finalized by whoever will be executing the design. I.E. we may propose gravel for the fire pit area, but it will be up to the client or their contractor to actually select and source the type of gravel.
How many properties have you designed?
We have designed over 100 projects across the country! Our unique story-based virtual design process allows us to create the perfect design and guest experience, no matter the market.
Do you also offer residential design?
Absolutely. Our roots are in residential design. Our founder Paige Hayes worked in high end full service residential design for eight years before launching Hayes & Company, so we have a strong background not only in vacation rental design but in residential design as well. We use the same story process- but to integrate your own story into your home.